G2 Vendor Directory

Key Survey vs. Matter

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

Matter

by Matter

Overall rating4.54.7
Review count261,190
Ease of use9.19.5
Ease of setup8.69.5
Quality of support8.89.5
Meets requirements9.39.4
NPS66.66666777.085088
Small Business26.9%49.3%
Mid-Market38.5%36.8%
Enterprise34.6%14.0%
Total page views23658
Total LLM citations24,861

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    Matter

    Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! ✅ Free 14-Day Trial: Full access to all features, no credit card required ✅ 2-Minute Setup: Start building culture instantly ✅ Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.

    Pros

    • Recognition
    • Appreciation
    • Peer Recognition
    • Employee Recognition
    • Helpful
    • Ease of Use