G2 Vendor Directory

Key Survey vs. Jotform

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

Jotform

by Jotform

Overall rating4.54.6
Review count265,792
Ease of use9.19.3
Ease of setup8.69.2
Quality of support8.88.9
Meets requirements9.39.3
NPS66.66666778.793419
Small Business26.9%75.1%
Mid-Market38.5%21.0%
Enterprise34.6%3.9%
Total page views2314,937
Total LLM citations255,800

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    Jotform

    Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes.

    Pros

    • Ease of Use
    • Simple
    • Ease of Creation
    • User-Friendly
    • Features
    • Form Creation