G2 Vendor Directory

Key Survey vs. Centiment

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

Centiment

by Centiment

Overall rating4.54.9
Review count26134
Ease of use9.19.6
Ease of setup8.69.5
Quality of support8.89.9
Meets requirements9.39.8
NPS66.66666799.24812
Small Business26.9%53.9%
Mid-Market38.5%30.5%
Enterprise34.6%15.6%
Total page views231,104
Total LLM citations22,159

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    Centiment

    Centiment is a market research platform that helps teams design surveys, collect data, and turn results into analysis-ready findings. It brings key steps of the research workflow into one place so teams can move from a research question to an interpretable output with consistent structure and methodology. Centiment is used by product, marketing, and research teams to support decisions such as validating product direction, testing concepts, refining positioning, and measuring customer experience.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Setup Ease
    • Quick Setup
    • Intuitive