G2 Vendor Directory

Key Survey vs. Alchemer Survey

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

Alchemer Survey

by Alchemer

Overall rating4.54.4
Review count26958
Ease of use9.19.0
Ease of setup8.69.0
Quality of support8.88.9
Meets requirements9.39.1
NPS66.66666762.420382
Small Business26.9%42.5%
Mid-Market38.5%32.7%
Enterprise34.6%24.8%
Total page views231,659
Total LLM citations212,911

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    Alchemer Survey

    Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

    Pros

    • Ease of Use
    • Customer Support
    • Intuitive
    • Helpful
    • Ease of Creation
    • Quick Setup