G2 Vendor Directory

Key Survey vs. SurveyLab

A side-by-side comparison based on G2 review data.

MetricKey Survey

by FORM

SurveyLab

by 7 Points

Overall rating4.54.5
Review count26147
Ease of use9.19.3
Ease of setup8.69.2
Quality of support8.89.3
Meets requirements9.39.2
NPS66.66666760
Small Business26.9%57.2%
Mid-Market38.5%28.3%
Enterprise34.6%14.5%
Total page views23565
Total LLM citations2442

Key Survey

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record.

Pros

    SurveyLab

    SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools.

    Pros

    • Ease of Use
    • Easy Setup
    • Features
    • Simple
    • Helpful
    • Efficiency