G2 Vendor Directory

Kenyt vs. Gupshup

A side-by-side comparison based on G2 review data.

MetricKenyt

by Kenyt Technologies

Gupshup

by Gupshup

Overall rating4.64.4
Review count1267
Ease of use9.29.0
Ease of setup8.49.0
Quality of support9.28.7
Meets requirements9.59.1
NPS7566.666667
Small Business33.3%23.9%
Mid-Market58.3%46.3%
Enterprise8.3%29.9%
Total page views2,371932
Total LLM citations5758,649

Kenyt

Kenyt.AI offers both managed and self-serve AI Assistants to improve customer engagement across marketing, sales and support. Working with over 1000+ customers across verticals like Real Estate, Hospitals & Healthcare, Education, eCommerce and Restaurants - Kenyt.AI is a 5-year-old company in the conversational AI space. With over a million messages being exchanged on its chatbots every month, Kenyt.AI has built reliable conversational flows that can capture up to 3X more leads from the existing marketing activities and improve sales conversions by up to 50%.

Pros

  • Efficiency
  • Integrations
  • Customer Support
  • Flexibility
  • Customization
  • Ease of Use

Gupshup

Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia, the Middle East, and the United States to deliver better customer experience, and increased revenue while saving costs. Citibank, Akzo Nobel, Khan Academy, Unilever, MPL, Netflix, Flipkart, and Ola are a few of its leading clients. With a single messaging API for 30+ channels across voice, text, and chat, the Gupshup Conversation Cloud powers over 10 billion messages per month.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Easy Integrations
  • Features
  • Staff Support