G2 Vendor Directory

Keep In Touch vs. BuildOps

A side-by-side comparison based on G2 review data.

MetricKeep In Touch

by ACRIS Services

BuildOps

by BuildOps

Overall rating4.44.1
Review count1173
Ease of use8.68.1
Ease of setup10.07.1
Quality of support9.08.4
Meets requirements9.08.0
NPS54.54545541.09589
Small Business63.6%53.8%
Mid-Market27.3%46.2%
Enterprise9.1%0.0%
Total page views251,669
Total LLM citations910,242

Keep In Touch

Keep In Touch Builders CRM has been created by ACRIS Services.

Pros

    BuildOps

    BuildOps is an all-in-one operations platform for commercial MEP contractors—HVAC, mechanical, refrigeration, electrical, and plumbing—bringing dispatch, estimating, invoicing, service, projects, and reporting into one system. A single source of truth unifies office and field data, metrics, and work history. Projects flow seamlessly into service: as-built equipment becomes asset records that power service agreements, scheduling, dispatch, billing, and documentation.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • User-Friendly
    • Centralization
    • Job Management