G2 Vendor Directory

JustReview vs. Trustpilot

A side-by-side comparison based on G2 review data.

MetricJustReview

by JustReview

Trustpilot

by Trustpilot

Overall rating4.93.3
Review count15265
Ease of use10.08.3
Ease of setup10.08.0
Quality of support9.57.3
Meets requirements9.67.7
NPS92.85714316.731518
Small Business85.7%61.3%
Mid-Market7.1%32.2%
Enterprise7.1%6.5%
Total page views606,963
Total LLM citations4564,629

JustReview

JustReview is a tool for collecting reviews of your brand on the Internet. You can then easily embed them on your website (using customized widgets) to build social proof of equity. The tool is perfect for service companies (embed reviews from Facebook & Google) and eCommerce (embed reviews from Amazon, eBay, Etsy, Allegro). For your convenience it also supports TripAdvisor, Yelp, Trusted Shops, TrustPilot, Reviews.io and more! --> Try it free at www.justreview.co <--

Pros

    Trustpilot

    Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

    Pros

    • Ease of Use
    • Reputation Management
    • Review Management
    • Helpful
    • Easy Setup
    • Setup Ease