JustReview vs. SmartCustomer
A side-by-side comparison based on G2 review data.
| Metric | JustReview | SmartCustomer |
|---|---|---|
| Overall rating | 4.9 | 4.4 |
| Review count | 15 | 77 |
| Ease of use | 10.0 | 9.3 |
| Ease of setup | 10.0 | 9.4 |
| Quality of support | 9.5 | 8.9 |
| Meets requirements | 9.6 | 8.7 |
| NPS | 92.857143 | 67.532468 |
| Small Business | 85.7% | 78.9% |
| Mid-Market | 7.1% | 19.7% |
| Enterprise | 7.1% | 1.3% |
| Total page views | 60 | 348 |
| Total LLM citations | 45 | 623 |
JustReview
JustReview is a tool for collecting reviews of your brand on the Internet. You can then easily embed them on your website (using customized widgets) to build social proof of equity. The tool is perfect for service companies (embed reviews from Facebook & Google) and eCommerce (embed reviews from Amazon, eBay, Etsy, Allegro). For your convenience it also supports TripAdvisor, Yelp, Trusted Shops, TrustPilot, Reviews.io and more! --> Try it free at www.justreview.co <--
SmartCustomer
SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction.
- Centralized Management
- Customer Support
- Ease of Use
- Helpful
- Review Management
- Team Helpfulness