G2 Vendor Directory

Threads vs. Zendo

A side-by-side comparison based on G2 review data.

MetricThreads

by JPY

Zendo

by MPC

Overall rating4.34.9
Review count1312
Ease of use9.09.5
Ease of setup9.09.1
Quality of support9.09.6
Meets requirements8.89.6
NPS61.538462100
Small Business23.1%91.7%
Mid-Market61.5%8.3%
Enterprise15.4%0.0%
Total page views39393
Total LLM citations1,247348

Threads

Threads is a cloud based application that records your entire organisation's emails and phone calls and allows you to view, share and investigate them in an easy to use, familiar interface.

Pros

  • User Interface
  • Ease of Use
  • Integrations
  • Helpful
  • Features
  • Implementation Ease

Zendo

Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions. It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase. It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread.

Pros

  • Ease of Use
  • Communication
  • Client Relationship Management
  • Affordable
  • Centralization
  • Client Communication