G2 Vendor Directory

Threads vs. Missive

A side-by-side comparison based on G2 review data.

MetricThreads

by JPY

Missive

by Missive

Overall rating4.34.7
Review count13861
Ease of use9.09.0
Ease of setup9.08.9
Quality of support9.09.4
Meets requirements8.89.2
NPS61.53846278.413069
Small Business23.1%87.9%
Mid-Market61.5%11.9%
Enterprise15.4%0.2%
Total page views3931,740
Total LLM citations1,24720,315

Threads

Threads is a cloud based application that records your entire organisation's emails and phone calls and allows you to view, share and investigate them in an easy to use, familiar interface.

Pros

  • User Interface
  • Ease of Use
  • Integrations
  • Helpful
  • Features
  • Implementation Ease

Missive

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? Losing the thread when the person who owns it is out? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email. Every conversation gets an owner, so nobody replies twice and nothing sits unread for a week.

Pros

  • Team Collaboration
  • Communication
  • Ease of Use
  • Features
  • Communication Ease
  • Collaboration