G2 Vendor Directory

Threads vs. HighLevel

A side-by-side comparison based on G2 review data.

MetricThreads

by JPY

HighLevel

by HighLevel

Overall rating4.34.6
Review count13654
Ease of use9.08.1
Ease of setup9.07.7
Quality of support9.08.4
Meets requirements8.88.9
NPS61.53846276.175549
Small Business23.1%94.6%
Mid-Market61.5%4.5%
Enterprise15.4%0.9%
Total page views39310,121
Total LLM citations1,247139,405

Threads

Threads is a cloud based application that records your entire organisation's emails and phone calls and allows you to view, share and investigate them in an easy to use, familiar interface.

Pros

  • User Interface
  • Ease of Use
  • Integrations
  • Helpful
  • Features
  • Implementation Ease

HighLevel

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more!

Pros

  • Features
  • Helpful
  • Customer Support
  • Feature Richness
  • Automation
  • Ease of Use