Jotform AI Agents vs. Haptik
A side-by-side comparison based on G2 review data.
| Metric | Jotform AI Agents | Haptik |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 839 | 171 |
| Ease of use | 9.0 | 9.0 |
| Ease of setup | 8.9 | 8.7 |
| Quality of support | 8.9 | 9.0 |
| Meets requirements | 8.7 | 8.6 |
| NPS | 64.853556 | 66.26506 |
| Small Business | 86.0% | 19.8% |
| Mid-Market | 12.7% | 50.9% |
| Enterprise | 1.2% | 29.3% |
| Total page views | 5,660 | 774 |
| Total LLM citations | 12,539 | 3,131 |
Jotform AI Agents
Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Agent to enhance user engagement, improve response times, and streamline support operations. With Jotform’s intuitive, no-code AI builder, you can easily train and customize your own AI Agent to match your brand voice, support workflows, and respond with the exact information your users need.
- Ease of Use
- Easy Setup
- Artificial Intelligence
- Helpful
- Setup Ease
- Automation
Haptik
Haptik builds agentic AI-driven voice and chat experiences that acquire, engage, and retain customers across 20+ channels and 100+ languages. Our multi-agent orchestration platform resolves queries, takes real actions across your CRM, ticketing, and MarTech stack while sounding like a real human. Trusted by Reliance Jio, Indian Oil Corporation Ltd, CEAT, Upstox, McDonald's, Prime Health, Pantheon Development, P&G, and Varun Beverages, Haptik has been recognized as the 𝗕𝗲𝘀𝘁 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗮𝗻𝗱 𝗩𝗼𝗶𝗰𝗲 𝗔𝗜 𝗖𝗼𝗺𝗽𝗮𝗻𝘆, Category Leader by Gartner, G2, and Opus
- Helpful
- Ease of Use
- Features
- Customer Support
- Efficiency
- Integrations