G2 Vendor Directory

Jitsu vs. Fullstory

A side-by-side comparison based on G2 review data.

MetricJitsu

by Jitsu Labs

Fullstory

by Fullstory

Overall rating5.04.5
Review count111,052
Ease of use8.88.5
Ease of setup9.48.6
Quality of support9.29.1
Meets requirements9.18.9
NPS10070.667957
Small Business81.8%37.8%
Mid-Market18.2%43.9%
Enterprise0.0%18.3%
Total page views963,734
Total LLM citations223,312

Jitsu

Jitsu is an open-source customer data platform that collects events from websites, mobile apps and servers and delivers them to data warehouses, analytics tools and marketing destinations in real time. It is MIT-licensed and can be self-hosted, run as a managed cloud service, or deployed as a dedicated single-tenant private cloud. Jitsu's JavaScript integration is fully compatible with the Segment API, so existing analytics.js tracking calls work against Jitsu without any frontend code changes, and teams can run Jitsu alongside their current pipeline before committing to a migration.

Pros

    Fullstory

    Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.

    Pros

    • Ease of Use
    • Insights
    • Customer Support
    • Helpful
    • Data Analytics
    • Session Replay