G2 Vendor Directory

Jitsi vs. 11Sight

A side-by-side comparison based on G2 review data.

MetricJitsi

by 8x8

11Sight

by 11Sight

Overall rating4.34.6
Review count23270
Ease of use9.19.5
Ease of setup8.89.7
Quality of support8.29.6
Meets requirements8.99.5
NPS49.75609879.365079
Small Business63.6%83.3%
Mid-Market30.7%13.3%
Enterprise5.8%3.3%
Total page views1,248505
Total LLM citations6,193611

Jitsi

Jitsi Meet is a set of Open Source projects which empower users to use and deploy video conferencing platforms with state-of-the-art video quality and features. For Jitsi Meet installation, configuration, customization, deployment, auto scaling, maintenance, and commercial support. Contact here: https://meetrix.io/contact-us Jitsi Meet is a free, open-source video conferencing platform that allows users to create and join online meetings with ease.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Security
  • Simplicity
  • Audio Quality

11Sight

11Sight is an AI Agent Platform for Call Centers and Customer-Facing Operations that deploys AI Agents as the first point of contact handling ≈ 76% of requests end-to-end, executing high-stakes tasks directly in customer systems, and escalating to human teammates only when it matters. "We started by reducing burnout in call centers.

Pros

  • Ease of Use
  • Time-saving
  • Video Calls
  • Helpful
  • Easy Setup
  • Efficiency