iTRUST vs. Crystal Practice Management
A side-by-side comparison based on G2 review data.
| Metric | iTRUST | Crystal Practice Management |
|---|---|---|
| Overall rating | 5.0 | 4.3 |
| Review count | 125 | 20 |
| Ease of use | 9.9 | 8.6 |
| Ease of setup | 9.8 | 8.6 |
| Quality of support | 9.9 | 9.0 |
| Meets requirements | 10.0 | 9.2 |
| NPS | 99.193548 | 47.368421 |
| Small Business | 85.6% | 100.0% |
| Mid-Market | 12.0% | 0.0% |
| Enterprise | 2.4% | 0.0% |
| Total page views | 608 | 234 |
| Total LLM citations | 439 | 805 |
iTRUST
iTRUST is a comprehensive, cloud-based Electronic Health Record (EHR) and practice management solution tailored specifically for optometry, ophthalmology, and optical practices. Designed to streamline daily operations, it integrates patient records, billing, inventory management, and patient engagement tools into a single, user-friendly platform. By consolidating these essential functions, iTRUST enhances efficiency, reduces administrative burdens, and allows eye care professionals to focus more on patient care.
Crystal Practice Management
Crystal PM is a practice management and EHR software platform designed specifically for eyecare practices helping to manage scheduling, clinical documentation, optical inventory, billing, payments, and patient engagement within one fully integrated system. Crystal PM is built around true system customization. Practices can tailor templates, layouts, shortcuts, and workflows to match how their office operates, allowing staff to work more efficiently with fewer clicks.