G2 Vendor Directory

ITC Cloud vs. Wildix

A side-by-side comparison based on G2 review data.

MetricITC Cloud

by In-Telecom

Wildix

by Wildix

Overall rating4.44.8
Review count2044
Ease of use9.29.2
Ease of setup9.18.9
Quality of support9.68.8
Meets requirements8.99.2
NPS57.89473793.333333
Small Business45.0%93.2%
Mid-Market45.0%6.8%
Enterprise10.0%0.0%
Total page views27517
Total LLM citations11696

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency

Wildix

x-bees by Wildix is a unified communications and contact center platform with built-in AI that helps sales and customer support teams manage conversations across voice, video, chat, meetings, WhatsApp, SMS and other channels, and record those conversations automatically in their CRM. It is built for companies where sales and support teams generate the majority of new revenue, typically between 50 and 1,000 employees.

Pros

  • Ease of Use
  • Reliability
  • Features
  • Customer Support
  • Flexibility
  • Intuitive