ITC Cloud vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | ITC Cloud | Nextiva |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 20 | 3,685 |
| Ease of use | 9.2 | 8.9 |
| Ease of setup | 9.1 | 8.7 |
| Quality of support | 9.6 | 9.2 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 57.894737 | 67.041404 |
| Small Business | 45.0% | 76.7% |
| Mid-Market | 45.0% | 22.1% |
| Enterprise | 10.0% | 1.2% |
| Total page views | 27 | 8,328 |
| Total LLM citations | 11 | 15,292 |
ITC Cloud
As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!
- Ease of Use
- Efficiency
- Reliability
- Affordable
- Remote Work
- Cost Efficiency
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service