G2 Vendor Directory

ITC Cloud vs. Cisco Unified Communications Manager (CallManager)

A side-by-side comparison based on G2 review data.

MetricITC Cloud

by In-Telecom

Cisco Unified Communications Manager (CallManager)

by Cisco

Overall rating4.44.4
Review count20111
Ease of use9.28.4
Ease of setup9.17.4
Quality of support9.68.8
Meets requirements8.99.2
NPS57.89473757.692308
Small Business45.0%6.3%
Mid-Market45.0%48.6%
Enterprise10.0%45.0%
Total page views27199
Total LLM citations11486

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

Pros

  • Video Conferencing
  • Reliability
  • Communication
  • Customer Service
  • Messaging Features
  • Chat Feature