G2 Vendor Directory

isLucid vs. Sally AI

A side-by-side comparison based on G2 review data.

MetricisLucid

by Lucid Agreements

Sally AI

by Aliru

Overall rating4.94.6
Review count1119
Ease of use9.69.3
Ease of setup9.39.0
Quality of support9.89.9
Meets requirements10.09.1
NPS90.90909173.684211
Small Business27.3%68.8%
Mid-Market63.6%31.3%
Enterprise9.1%0.0%
Total page views25216
Total LLM citations223,579

isLucid

isLucid is an AI voice agent platform that replaces traditional call center operations with intelligent, always-on voice agents. Businesses use isLucid to handle inbound and outbound customer calls around the clock — resolving support requests, scheduling appointments, processing orders, and qualifying leads without human intervention. The platform combines two core products: Voice AI for natural, human-like phone conversations, and Smart Analytics for real-time call insights, sentiment tracking, and performance monitoring.

Pros

    Sally AI

    Sally is the AI meeting assistant for every conversation, developed and hosted 100% in Germany. She joins your online meetings in Microsoft Teams, Zoom, Google Meet and Webex, records calls on your computer with the Meeting Recorder desktop app and captures in-person meetings via the mobile app. While you focus on the conversation, Sally automatically creates the transcript, summary and action items in 103+ languages. Turn every conversation into searchable knowledge. Sally Chat lets you look up any decision across all your meetings.

    Pros

    • Transcription
    • Accuracy
    • Ease of Use
    • Data Accuracy
    • Helpful
    • Meeting Summaries