G2 Vendor Directory

intheloop.io vs. Missive

A side-by-side comparison based on G2 review data.

Metricintheloop.io

by Loop Email

Missive

by Missive

Overall rating4.94.7
Review count19861
Ease of use9.59.0
Ease of setup9.48.9
Quality of support10.09.4
Meets requirements9.49.2
NPS94.73684278.413069
Small Business89.5%87.9%
Mid-Market10.5%11.9%
Enterprise0.0%0.2%
Total page views321,740
Total LLM citations5220,315

intheloop.io

Loop Email is a simple yet powerful team inbox. It's been built with the familiarity of an email client, so it's easy to set up and use for any teams that are used to handling customer messages via email. It's hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app that's going to help you move faster and keep everything and everyone on the same page. This is Loop.

Pros

  • Customer Support
  • Easy Communication
  • Communication
  • Features
  • Time-saving
  • Simple

Missive

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? Losing the thread when the person who owns it is out? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email. Every conversation gets an owner, so nobody replies twice and nothing sits unread for a week.

Pros

  • Team Collaboration
  • Communication
  • Ease of Use
  • Features
  • Communication Ease
  • Collaboration