G2 Vendor Directory

Intermedia Unite vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricIntermedia Unite

by Intermedia

Ultatel

by Ultatel

Overall rating4.54.7
Review count52354
Ease of use9.29.5
Ease of setup9.19.4
Quality of support8.99.6
Meets requirements9.19.5
NPS66.46825479.62963
Small Business67.3%74.1%
Mid-Market20.8%24.1%
Enterprise11.9%1.9%
Total page views6571,061
Total LLM citations3,4501,833

Intermedia Unite

Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations.

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • Intuitive
  • Reliability
  • Quick Setup

Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

Pros

  • Customer Support
  • Customer Service
  • Reliability
  • Helpful
  • Ease of Use
  • Call Recording