G2 Vendor Directory

Make vs. SweetHawk

A side-by-side comparison based on G2 review data.

MetricMake

by Integromat by Celonis

SweetHawk

by Sweethawk

Overall rating4.64.1
Review count43612
Ease of use8.77.1
Ease of setup8.67.6
Quality of support8.58.0
Meets requirements9.27.9
NPS74.94089841.666667
Small Business81.6%33.3%
Mid-Market15.4%41.7%
Enterprise3.0%25.0%
Total page views1,77328
Total LLM citations91,20715

Make

Make is a leading visual AI automation platform. Make is the platform to build, manage, and scale all your automations and AI agents in one visual landscape. Connect 3,000+ apps, automate complex processes, create AI and agentic workflows, and use model context protocol (MCP) to scale your automations. Use the visual drag-and-drop scenario builder to link apps in a few clicks. Build limitless scenarios that run exactly the way your business needs them to. Make supports any app with an API, so it’s made to fit your tech stack.

Pros

  • Ease of Use
  • Automation
  • Easy Integrations
  • Integrations
  • Integration Capabilities
  • Time-saving

SweetHawk

SweetHawk builds powerful workflow apps that extend the functionality of Zendesk and allow organisations to leverage the true power of the platform. Whether you're needing to track your tasks better, get approvals faster or you simply need to remember to get back to that customer after you've closed their ticket... You're sure to find at least one of their apps to improve your day to day efficiency in Zendesk.

Pros