Integrated Management System (IMS) vs. Next Matter
A side-by-side comparison based on G2 review data.
| Metric | Integrated Management System (IMS) | Next Matter |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 64 | 33 |
| Ease of use | 9.1 | 8.0 |
| Ease of setup | 9.1 | 8.8 |
| Quality of support | 9.4 | 8.8 |
| Meets requirements | 9.2 | 8.1 |
| NPS | 81.355932 | 54.545455 |
| Small Business | 29.7% | 30.3% |
| Mid-Market | 21.9% | 66.7% |
| Enterprise | 48.4% | 3.0% |
| Total page views | 431 | 58 |
| Total LLM citations | 722 | 115 |
Integrated Management System (IMS)
Interfacing’s Integrated Management System (IMS) is an AI-powered platform that unifies BPM, QMS, Document Control, and GRC into one platform. Organizations use IMS to model and automate processes, control documents, manage risks, and maintain regulatory compliance with full traceability and audit readiness. Built for highly regulated sectors such as aerospace, life sciences, finance, and government, IMS provides real-time visibility, automated workflows, and AI-driven insights that improve quality and reduce operational risk.
- Compliance Management
- Ease of Use
- Process Management
- Workflow Management
- Audit Management
- Features
Next Matter
Next Matter is the only process orchestration platform that empowers business users to publish automated workflows—without relying on IT. Purpose-built for the AI era, it combines the flexibility of case management with the structure of enterprise-grade iBPMS, designed for business teams, governed by IT. With Next Matter, users orchestrate people, systems, and data through a visual drag-and-drop workflow builder, no-code interfaces for team and guest actions, and dashboards that deliver end-to-end transparency.
- Ease of Use
- Easy Setup
- Process Efficiency
- Efficiency
- Easy Creation
- Software Updates