G2 Vendor Directory

InsurLink vs. ReferenceConnect AI

A side-by-side comparison based on G2 review data.

MetricInsurLink

by Vertafore

ReferenceConnect AI

by Vertafore

Overall rating4.34.3
Review count1710
Ease of use9.08.1
Ease of setup8.88.6
Quality of support0.09.3
Meets requirements0.08.6
NPS47.05882470
Small Business64.7%40.0%
Mid-Market23.5%40.0%
Enterprise11.8%20.0%
Total page views91183
Total LLM citations2943

InsurLink

InsurLink is an agency-owned client portal that gives agents more time back in their day by empowering clients to access routine insurance information when and where they need it. Clients get 24/7 access to tasks that don’t need direct support—like requesting certificates, paying bills, or submitting claims. That fast self-service makes for satisfied clients and frees agency staff to spend more time on client advising and high-value activities. InsurLink keeps clients engaged through a portal that can be customized with agency branding.

Pros

    ReferenceConnect AI

    ReferenceConnect AI™ is an AI insurance knowledge base tool designed to help independent agencies, MGAs, and carriers move faster, decide with confidence, and keep business moving. It brings together trusted industry knowledge and AI powered, conversational search so you can turn questions into answers in seconds. Instead of working across fragmented systems and manual processes, you move from research to decision with speed and clarity.

    Pros