InsurLink vs. Astalty

InsurLink is an agency-owned client portal that gives agents more time back in their day by empowering clients to access routine insurance information when and where they need it. Clients get 24/7 access to tasks that don’t need direct support—like requesting certificates, paying bills, or submitting claims. That fast self-service makes for satisfied clients and frees agency staff to spend more time on client advising and high-value activities. InsurLink keeps clients engaged through a portal that can be customized with agency branding.

The NDIS was built for innovation. The systems supporting it weren't keeping up. Astalty was built to fix that. We've worked inside the disability sector, not as spectators, but as people who've sat in the chair. We understand the compliance pressure, the admin drag, and the impossible days where three participants need changes, payroll is due, and the roster won't balance. That experience is behind every feature we've built. Today, over 1,500 NDIS businesses across Australia use Astalty to run their operations.