G2 Vendor Directory

InStream Group vs. SalesCaptain

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

SalesCaptain

by SalesCaptain

Overall rating4.24.4
Review count126295
Ease of use8.99.2
Ease of setup8.79.3
Quality of support9.19.4
Meets requirements8.99.4
NPS44.62809971.525424
Small Business45.5%69.9%
Mid-Market24.4%29.8%
Enterprise30.1%0.3%
Total page views1645,570
Total LLM citations2201,778

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise.

Pros

  • Automation
  • Communication
  • Ease of Use
  • Helpful
  • Communication Improvement
  • Time-saving