G2 Vendor Directory

InStream Group vs. Pipedrive

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

Pipedrive

by Pipedrive

Overall rating4.24.3
Review count1265,102
Ease of use8.98.9
Ease of setup8.78.8
Quality of support9.18.6
Meets requirements8.98.7
NPS44.62809951.602896
Small Business45.5%74.9%
Mid-Market24.4%21.7%
Enterprise30.1%3.3%
Total page views1648,715
Total LLM citations220106,081

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

Pipedrive

What is Pipedrive? Pipedrive is a sales CRM for small and medium-sized businesses, built around how salespeople actually work. It brings pipelines, customer context, sales automation, reporting, and AI into one easy-to-use system, without the cost or complexity of an enterprise platform. Reps see what needs attention, prepare for conversations, and follow through. Managers get a shared view of what’s moving, what’s stuck, and where to help. Pipedrive is built by salespeople and used by more than 100,000 companies worldwide.

Pros

  • Ease of Use
  • Intuitive
  • Simple
  • Helpful
  • Integrations
  • Lead Management