G2 Vendor Directory

InStream Group vs. Mekari Qontak

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

Mekari Qontak

by Mekari

Overall rating4.24.7
Review count12642
Ease of use8.99.5
Ease of setup8.79.7
Quality of support9.19.4
Meets requirements8.99.4
NPS44.62809990.243902
Small Business45.5%47.6%
Mid-Market24.4%45.2%
Enterprise30.1%7.1%
Total page views1642,523
Total LLM citations2202,715

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

Mekari Qontak

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

Pros

  • Ease of Use
  • User Interface
  • Integration
  • Intuitive
  • Customer Support
  • User-Friendly