G2 Vendor Directory

InStream Group vs. CRMOne

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

CRMOne

by CrmOne

Overall rating4.24.8
Review count1261,045
Ease of use8.910.0
Ease of setup8.710.0
Quality of support9.19.7
Meets requirements8.99.7
NPS44.62809994.348659
Small Business45.5%40.1%
Mid-Market24.4%29.9%
Enterprise30.1%29.9%
Total page views1641,182
Total LLM citations2202,815

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

CRMOne

The lack of a centralised CRM system can result in data disorganisation, ineffective communication, missed sales opportunities and limited customer insights. Many small to mid sized companies struggle with managing customer relationships without paying the hefty price of different essential features, or multiple subscriptions. However, it doesn’t have to be that way.

Pros

  • Lead Management
  • Customer Management
  • Customer Support
  • Task Management
  • Ease of Use
  • Automation