G2 Vendor Directory

InStream Group vs. Close

A side-by-side comparison based on G2 review data.

MetricInStream Group

by InStream

Close

by Close

Overall rating4.24.7
Review count1262,124
Ease of use8.99.4
Ease of setup8.79.2
Quality of support9.19.4
Meets requirements8.99.2
NPS44.62809983.365019
Small Business45.5%79.4%
Mid-Market24.4%19.9%
Enterprise30.1%0.7%
Total page views1645,266
Total LLM citations22039,467

InStream Group

InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.

Pros

  • Ease of Use
  • Lead Management
  • Task Management
  • Easy Setup
  • Simplicity

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency