InStream Group vs. Close
A side-by-side comparison based on G2 review data.
| Metric | InStream Group | Close |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 126 | 2,124 |
| Ease of use | 8.9 | 9.4 |
| Ease of setup | 8.7 | 9.2 |
| Quality of support | 9.1 | 9.4 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 44.628099 | 83.365019 |
| Small Business | 45.5% | 79.4% |
| Mid-Market | 24.4% | 19.9% |
| Enterprise | 30.1% | 0.7% |
| Total page views | 164 | 5,266 |
| Total LLM citations | 220 | 39,467 |
InStream Group
InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing communication and in building strong business relations. Simple but flexible tool which can be integrated with any mailbox, social media and business management tool.
- Ease of Use
- Lead Management
- Task Management
- Easy Setup
- Simplicity
Close
Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.
- Ease of Use
- Helpful
- Features
- Simple
- Intuitive
- Efficiency