InstaMed vs. Waystar
A side-by-side comparison based on G2 review data.
| Metric | InstaMed | Waystar |
|---|---|---|
| Overall rating | 2.7 | 4.4 |
| Review count | 11 | 119 |
| Ease of use | 5.5 | 9.1 |
| Ease of setup | 7.1 | 8.7 |
| Quality of support | 4.6 | 8.7 |
| Meets requirements | 5.5 | 9.1 |
| NPS | 0 | 67.241379 |
| Small Business | 45.5% | 61.0% |
| Mid-Market | 27.3% | 32.2% |
| Enterprise | 27.3% | 6.8% |
| Total page views | 422 | 901 |
| Total LLM citations | 1,986 | 4,975 |
InstaMed
InstaMed, a J.P. Morgan company, powers a better healthcare payments experience on one platform that connects consumers, providers and payers for every healthcare payment transaction. InstaMed’s patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction. Consumers, providers and payers benefit from InstaMed’s exclusive focus on healthcare, integration into any healthcare IT system, robust analytics and proven scale.
Waystar
Waystar provides market-leading technology that simplifies and unifies the revenue cycle. Their cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. Waystar has been ranked Best in KLAS for the Claims & Clearinghouse segment every year since 2010, earned #1 rankings in Black Book™ surveys since 2012 and received the Frost & Sullivan North America Customer Value Leadership Award for ambulatory RCM services in 2019.