G2 Vendor Directory

Insightsfirst vs. Reputation

A side-by-side comparison based on G2 review data.

MetricInsightsfirst

by Evalueserve

Reputation

by Reputation

Overall rating4.84.5
Review count142,469
Ease of use9.69.1
Ease of setup9.68.8
Quality of support9.99.0
Meets requirements9.59.2
NPS92.85714369.56341
Small Business14.3%29.0%
Mid-Market21.4%45.5%
Enterprise64.3%25.4%
Total page views822,443
Total LLM citations10015,748

Insightsfirst

Insightsfirst helps you compete, get an edge in the marketplace, and make intelligent decisions at the right time. The Fortune 500, Global Strategy Consulting, Accounting and Advisory, and professional services firms across the globe rely on Insightsfirst. Seize relevant opportunities and drive insightful conversations. You need copious amounts of data to make decisions and stay ahead of the competition. Data sources need to be vetted, processed and curated for specific user groups so that decisions can be made effectively. We make it easy for you to make better decisions.

Pros

  • Navigation Ease
  • User Interface
  • Customization
  • Insights
  • Customer Support

Reputation

Reputation is the #1 AI-native reputation management platform, built to help multi-location businesses be found, trusted, and chosen in search, AI answers, and everywhere customers make decisions. By operating as a unified data system, the platform turns fragmented reviews, listings, and surveys into actionable intelligence—ensuring every local storefront, franchise, or dealer group receives clear, prioritized actions. This consolidation empowers marketing and operations teams with complete visibility into local search performance and customer interactions across the entire enterprise network.

Pros

  • Ease of Use
  • Review Management
  • Helpful
  • Centralized Reviews
  • Reputation Management
  • Centralized Management