G2 Vendor Directory

Inovalon Claims Management Pro vs. Zelis

A side-by-side comparison based on G2 review data.

MetricInovalon Claims Management Pro

by Inovalon

Zelis

by Zelis

Overall rating4.43.8
Review count3919
Ease of use8.97.8
Ease of setup8.77.1
Quality of support8.87.3
Meets requirements9.37.7
NPS53.84615436.842105
Small Business44.7%42.1%
Mid-Market36.8%36.8%
Enterprise18.4%21.1%
Total page views310994
Total LLM citations3742,454

Inovalon Claims Management Pro

Claims Management Pro™ helps healthcare organizations manage claims across all payers from a single platform. Built for revenue cycle teams across hospitals, health systems, physician groups, and billing organizations, it combines claims management, eligibility verification, workflow automation, and reporting to help organizations reduce system hopping, improve claim quality, and keep reimbursement moving. The solution supports a 98%+ first-pass payer acceptance rate1 by helping organizations identify and correct issues before claims are submitted.

Pros

    Zelis

    Zelis is modernizing the business of healthcare by building something remarkable: a connected platform that bridges gaps in the financial system and aligns interests across healthcare insurers, providers, and consumers. Our platform is transforming the financial experience for more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of providers and members.

    Pros

    • Staff Professionalism
    • Response Speed
    • Ease of Use
    • Customization
    • Seamless Transitions
    • Helpful