G2 Vendor Directory

Infinite Connect vs. Cisco Unified Communications Manager (CallManager)

A side-by-side comparison based on G2 review data.

MetricInfinite Connect

by Xcyte Digital

Cisco Unified Communications Manager (CallManager)

by Cisco

Overall rating4.84.4
Review count12111
Ease of use9.88.4
Ease of setup9.57.4
Quality of support9.88.8
Meets requirements10.09.2
NPS91.66666757.692308
Small Business91.7%6.3%
Mid-Market8.3%48.6%
Enterprise0.0%45.0%
Total page views39199
Total LLM citations19486

Infinite Connect

All-in-one hosted unified communications platform that enables your team to work from anywhere. With reliable voice, video, and messaging integrated in one solution, we connect you wherever you are — and however you need.

Pros

    Cisco Unified Communications Manager (CallManager)

    Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform.

    Pros

    • Video Conferencing
    • Reliability
    • Communication
    • Customer Service
    • Messaging Features
    • Chat Feature