G2 Vendor Directory

Infegy Starscape vs. Meltwater

A side-by-side comparison based on G2 review data.

MetricInfegy Starscape

by Infegy

Meltwater

by Meltwater

Overall rating4.54.1
Review count2172,678
Ease of use8.58.2
Ease of setup9.08.2
Quality of support9.98.8
Meets requirements8.88.2
NPS66.51162834.73167
Small Business34.6%41.5%
Mid-Market46.1%38.0%
Enterprise19.4%20.5%
Total page views2556,406
Total LLM citations85067,398

Infegy Starscape

Infegy Starscape is a cutting-edge social analytics platform that transforms how businesses understand their audiences through advanced social listening technology. Designed for marketers, researchers, and agencies who need rapid, data-driven consumer insights, Starscape delivers lightning-fast analysis of social media conversations across all major public platforms. Unparalleled Social Listening Capabilities At the heart of Starscape is sophisticated AI technology that goes far beyond basic social analytics.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • User Interface
  • Artificial Intelligence
  • Easy Integrations

Meltwater

Meltwater empowers companies with a suite of solutions that spans media, social, and consumer intelligence. Since 2001, we’ve helped organizations harness the world’s data in real time to fuel smarter decisions, stronger performance and sustainable growth. By analyzing nearly 1 billion pieces of content each day and transforming them into vital insights, Meltwater unlocks the competitive edge needed to drive results. With 27,000 customers, 50 offices across six continents and 2,200 employees, Meltwater is the industry partner of choice for global brands making an impact.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Helpfulness
  • Customer Service