G2 Vendor Directory

Incentivesmart Customer Loyalty vs. Xoxoday

A side-by-side comparison based on G2 review data.

MetricIncentivesmart Customer Loyalty

by Incentivesmart

Xoxoday

by Xoxoday

Overall rating4.74.6
Review count121,575
Ease of use9.49.4
Ease of setup9.39.3
Quality of support10.09.3
Meets requirements9.69.3
NPS7579.147541
Small Business25.0%16.3%
Mid-Market75.0%37.2%
Enterprise0.0%46.6%
Total page views693,081
Total LLM citations109,695

Incentivesmart Customer Loyalty

Incentivesmart's Customer & Channel Loyalty platform is a B2B loyalty and incentive solution that helps businesses reward the right behaviours, strengthen customer and partner relationships, and drive repeat sales. Brands like Michelin, Miele, HOYA, and Norwegian Cruise Line trust us to design and run programmes that actually move the needle. Our Traction Framework methodology means we don't just hand you a platform and wish you luck. We help you understand what drives your customers and channel partners, then build a programme around that.

Pros

    Xoxoday

    Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Rewards
    • Appreciation
    • Rewards System