G2 Vendor Directory

Incentivesmart Customer Loyalty vs. Gameball

A side-by-side comparison based on G2 review data.

MetricIncentivesmart Customer Loyalty

by Incentivesmart

Gameball

by Gameball

Overall rating4.74.5
Review count1221
Ease of use9.48.8
Ease of setup9.38.1
Quality of support10.09.8
Meets requirements9.68.5
NPS7557.142857
Small Business25.0%19.0%
Mid-Market75.0%71.4%
Enterprise0.0%9.5%
Total page views69749
Total LLM citations10947

Incentivesmart Customer Loyalty

Incentivesmart's Customer & Channel Loyalty platform is a B2B loyalty and incentive solution that helps businesses reward the right behaviours, strengthen customer and partner relationships, and drive repeat sales. Brands like Michelin, Miele, HOYA, and Norwegian Cruise Line trust us to design and run programmes that actually move the needle. Our Traction Framework methodology means we don't just hand you a platform and wish you luck. We help you understand what drives your customers and channel partners, then build a programme around that.

Pros

    Gameball

    Gameball is a customer loyalty and gamification platform for retail, ecommerce, food and beverage, and app-based brands. It helps businesses increase repeat purchases, customer retention, and lifetime value by turning one-time buyers into loyal customers. With Gameball, brands build and run loyalty programs with points, tiers, cashback, coupons, and rewards. They also run referral programs and gamified campaigns such as spin-the-wheel, challenges, and surveys. Programs work across online and offline channels, so points earned in-store and on web or mobile apps sync into one customer profile.

    Pros

    • Helpful
    • Campaign Management
    • Data Analytics
    • Features
    • Sales Growth
    • Analytics