G2 Vendor Directory

IFS Cloud FSM vs. ServiceTitan

A side-by-side comparison based on G2 review data.

MetricIFS Cloud FSM

by IFS

ServiceTitan

by ServiceTitan

Overall rating4.04.4
Review count71381
Ease of use7.68.6
Ease of setup6.87.1
Quality of support7.38.0
Meets requirements8.58.9
NPS25.71428666.042781
Small Business4.2%65.7%
Mid-Market54.9%32.4%
Enterprise40.8%1.9%
Total page views343,706
Total LLM citations840,093

IFS Cloud FSM

Pros

    ServiceTitan

    Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Tracking
    • Efficiency
    • Improvement