IDEXX SmartFlow vs. PetDesk
A side-by-side comparison based on G2 review data.
| Metric | IDEXX SmartFlow | PetDesk |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 10 | 14 |
| Ease of use | 9.6 | 8.7 |
| Ease of setup | 8.6 | 8.9 |
| Quality of support | 9.1 | 9.2 |
| Meets requirements | 8.8 | 9.1 |
| NPS | 80 | 71.428571 |
| Small Business | 40.0% | 85.7% |
| Mid-Market | 60.0% | 7.1% |
| Enterprise | 0.0% | 7.1% |
| Total page views | 45 | 179 |
| Total LLM citations | 69 | 830 |
IDEXX SmartFlow
SmartFlow Patient Workflow Software streamlines every step of the patient visit, minimising bottlenecks in your practice. Gain clarity about patient workflows and treatment status with SmartFlow's state-of-the-art electronic whiteboard. Access and share critical patient information instantly through digitized consent forms, patient charts, and treatment and anesthetic sheets. Increase capacity without increasing staff, and increase revenue up to 20%.
PetDesk
PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships. PetDesk Communications automates the administrative busywork that's draining your team while delivering the self-serve convenience clients demand. Our #1 veterinary mobile app gives over 7 million pet parents a simple way to manage appointments, connect with your practice without calling, and access health records.