IDEXX SmartFlow vs. HappyDoc
A side-by-side comparison based on G2 review data.
| Metric | IDEXX SmartFlow | HappyDoc |
|---|---|---|
| Overall rating | 4.7 | 5.0 |
| Review count | 10 | 13 |
| Ease of use | 9.6 | 8.7 |
| Ease of setup | 8.6 | 8.7 |
| Quality of support | 9.1 | 8.8 |
| Meets requirements | 8.8 | 8.1 |
| NPS | 80 | 100 |
| Small Business | 40.0% | 38.5% |
| Mid-Market | 60.0% | 61.5% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 45 | 338 |
| Total LLM citations | 69 | 75 |
IDEXX SmartFlow
SmartFlow Patient Workflow Software streamlines every step of the patient visit, minimising bottlenecks in your practice. Gain clarity about patient workflows and treatment status with SmartFlow's state-of-the-art electronic whiteboard. Access and share critical patient information instantly through digitized consent forms, patient charts, and treatment and anesthetic sheets. Increase capacity without increasing staff, and increase revenue up to 20%.
HappyDoc
Running a veterinary practice means balancing patient care, staff workload, and endless documentation. HappyDoc is the world's first AI scribe built specifically for vet clinics — it listens during exams and callbacks, then automatically generates accurate SOAP notes and pushes them directly into your PIMS. With deep integrations into AVImark and Cornerstone, plus connections to other major PIMS, it fits the workflow your team already uses and is considered to be the best veterinary AI scribe for independent practices on legacy PIMS.