Identifix Direct-Hit vs. Tekmetric
A side-by-side comparison based on G2 review data.
| Metric | Identifix Direct-Hit | Tekmetric |
|---|---|---|
| Overall rating | 4.3 | 4.9 |
| Review count | 14 | 528 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 9.3 | 9.5 |
| Quality of support | 9.0 | 9.6 |
| Meets requirements | 9.1 | 9.3 |
| NPS | 42.857143 | 92.92543 |
| Small Business | 71.4% | 93.6% |
| Mid-Market | 28.6% | 6.0% |
| Enterprise | 0.0% | 0.4% |
| Total page views | 521 | 2,884 |
| Total LLM citations | 508 | 19,334 |
Identifix Direct-Hit
Identifix Direct-Hit is automotive diagnostic and repair software trusted by professional technicians and repair shops across North America. Search 3M+ technician-confirmed fixes by vehicle and symptom or DTC to pinpoint the right fix fast. Access OEM service manuals, TSBs, interactive wiring diagrams, and MOTOR/Chilton labor guides-plus live ASE Master Tech hotline support. Diagnose faster, reduce comebacks, and boost shop productivity and profitability.
Tekmetric
Tekmetric is the all-in-one auto repair shop software that brings shop management, payments, and marketing together in one platform. More than 16,000 automotive shops in the United States and Canada run on Tekmetric to repair more cars, make more money, work more efficiently, and deliver a better customer experience. Who uses Tekmetric Shop owners, service advisors, and technicians at single-location shops and multi-shop operations (MSOs), including general repair shops, mobile repair businesses, and tire shops.
- Ease of Use
- Integrations
- Features
- Customer Support
- Setup Ease
- Time-saving