G2 Vendor Directory

Ideally vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricIdeally

by Go Ideally

SurveyMonkey

by SurveyMonkey

Overall rating4.84.4
Review count6424,043
Ease of use9.49.3
Ease of setup9.59.1
Quality of support9.98.8
Meets requirements9.09.1
NPS93.54838758.566124
Small Business29.7%36.8%
Mid-Market51.6%34.3%
Enterprise18.8%28.9%
Total page views6578,375
Total LLM citations69120,551

Ideally

Ideally is a self-service consumer research platform built for the speed that the market actually moves at. No briefing cycles. No six-figure projects. Highest-rated consumer research platform on G2, 4.8/5.0. Rated higher than Qualtrics, Suzy, Attest, and Zappi. 8+ million consumer questions answered across 30+ countries. Trusted by 250+ brands and agencies across the US, UK and APAC trust Ideally, including Treasury Wine Estates, Burger King, Google and Rémy Cointreau. Most brands make their biggest decisions on thin evidence. Slow data, old insight, or a gut call. Ideally fixes that.

Pros

  • Ease of Use
  • Efficiency
  • Intuitive
  • Helpful
  • Customer Support
  • Insights

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Easy Setup