G2 Vendor Directory

IBM Sterling Order Management vs. ShipHero

A side-by-side comparison based on G2 review data.

MetricIBM Sterling Order Management

by IBM

ShipHero

by ShipHero

Overall rating4.44.5
Review count83232
Ease of use8.88.9
Ease of setup7.18.5
Quality of support8.58.8
Meets requirements8.88.7
NPS58.20895566.812227
Small Business20.5%82.2%
Mid-Market24.1%17.8%
Enterprise55.4%0.0%
Total page views3153,843
Total LLM citations1,61214,189

IBM Sterling Order Management

IBM® Sterling Order Management helps you deliver on more customer promises by orchestrating smarter omnichannel order fulfillment.  Accelerate transformation by simplifying technology and implementation complexity to deliver omnichannel order fulfillment capabilities such as curbside pickup, buy online pickup in store (BOPIS), and ship from store (SFS). Empower your business to maximize results by managing business rules that are right for your customers and your business. With real-time inventory management, you can appropriate stock for demand and manage inventory turns.

Pros

    ShipHero

    ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands and 3PLs. ShipHero can push your business forward with the technology and processes you need to run a successful warehouse. We Crush it for for Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x

    Pros

    • Ease of Use
    • Customer Support
    • Onboarding
    • Features
    • Helpful
    • Inventory Management