G2 Vendor Directory

IBM Sterling Order Management vs. B2B Wave

A side-by-side comparison based on G2 review data.

MetricIBM Sterling Order Management

by IBM

B2B Wave

by B2B Wave Ltd.

Overall rating4.44.7
Review count8323
Ease of use8.89.6
Ease of setup7.19.4
Quality of support8.59.4
Meets requirements8.89.4
NPS58.20895586.363636
Small Business20.5%73.9%
Mid-Market24.1%26.1%
Enterprise55.4%0.0%
Total page views315145
Total LLM citations1,612669

IBM Sterling Order Management

IBM® Sterling Order Management helps you deliver on more customer promises by orchestrating smarter omnichannel order fulfillment.  Accelerate transformation by simplifying technology and implementation complexity to deliver omnichannel order fulfillment capabilities such as curbside pickup, buy online pickup in store (BOPIS), and ship from store (SFS). Empower your business to maximize results by managing business rules that are right for your customers and your business. With real-time inventory management, you can appropriate stock for demand and manage inventory turns.

Pros

    B2B Wave

    B2B Wave is the simpler B2B eCommerce platform purpose-built for wholesale. It enables businesses to digitize and automate the buying experience for their customers, while supporting the complex pricing, ordering, and account structures common in B2B eCommerce. The platform brings online ordering, customer-specific catalogs and pricing, quotes, and order management into a single self-service portal for customers, sales teams, and operations. B2B Wave improves order accuracy, reduces manual errors, and lowers operational costs.

    Pros

    • B2B
    • Ease of Use
    • Cloud-Based Solutions
    • Quick Setup
    • Order Management
    • Setup Ease