IBM Sterling Configure, Price, Quote vs. Salesforce Communications Cloud
A side-by-side comparison based on G2 review data.
| Metric | IBM Sterling Configure, Price, Quote | Salesforce Communications Cloud |
|---|---|---|
| Overall rating | 4.0 | 4.4 |
| Review count | 89 | 28 |
| Ease of use | 8.6 | 8.9 |
| Ease of setup | 8.4 | 8.7 |
| Quality of support | 8.3 | 8.6 |
| Meets requirements | 8.6 | 9.3 |
| NPS | 21.621622 | 59.259259 |
| Small Business | 36.0% | 17.9% |
| Mid-Market | 33.7% | 21.4% |
| Enterprise | 30.3% | 60.7% |
| Total page views | 81 | 199 |
| Total LLM citations | 128 | 314 |
IBM Sterling Configure, Price, Quote
IBM Sterling CPQ transforms the buying and selling of complex products and services across all of your buyers' preferred channels to make it easier for your customer to buy from you. Our CPQ software solution guides eCommerce customers, sales teams, call center representatives, and partners to select the right products and ensure pricing is accurate. IBM Sterling CPQ helps you provide the buying experiences today's customers demand, while improving your sales productivity.
Salesforce Communications Cloud
Salesforce Communications Cloud provides integrated sales and service solutions on a single, flexible platform to transform the B2C, B2B and wholesale customer and employee experience. Communications Cloud enables CSPs (Communications Service Providers) to reduce system complexity, create seamless digital experiences, rapidly launch offers and services, and automate business processes.
- Automation
- Time-saving
- Capabilities
- Communication
- Integrations