G2 Vendor Directory

IBM Process Automation Manager Open Edition vs. Appian

A side-by-side comparison based on G2 review data.

MetricIBM Process Automation Manager Open Edition

by IBM

Appian

by Appian

Overall rating4.44.5
Review count20522
Ease of use8.68.9
Ease of setup8.98.7
Quality of support8.08.7
Meets requirements8.78.7
NPS58.82352963.894967
Small Business20.0%17.4%
Mid-Market30.0%27.6%
Enterprise50.0%55.0%
Total page views721,523
Total LLM citations279,655

IBM Process Automation Manager Open Edition

Today's business environment is changing more rapidly than ever. To succeed, your business has to be agile. It must respond quickly as markets, customer needs, and regulations change. But the path to agile operations is fraught with challenges: How do you incorporate the right policy, procedure, process, and application changes in time to stay ahead of the competition and grow the business? Business process management (BPM) and business rules management (BRM) systems help business and IT users collaborate to manage business logic and quickly modify procedures and policies as needed.

Pros

    Appian

    Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations.

    Pros

    • Ease of Use
    • Automation
    • Low Code
    • AI Technology
    • Artificial Intelligence
    • Speed