IBM Instana vs. New Relic
A side-by-side comparison based on G2 review data.
| Metric | IBM Instana | New Relic |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 485 | 584 |
| Ease of use | 8.8 | 8.6 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 8.8 | 9.1 |
| NPS | 60.2537 | 59.753954 |
| Small Business | 21.9% | 27.5% |
| Mid-Market | 41.6% | 43.1% |
| Enterprise | 36.5% | 29.4% |
| Total page views | 2,195 | 1,950 |
| Total LLM citations | 14,434 | 25,177 |
IBM Instana
IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.
- Ease of Use
- Monitoring
- Real-time Monitoring
- Monitoring Capabilities
- Easy Setup
- Insights
New Relic
New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.
- Ease of Use
- Real-time Monitoring
- Monitoring
- Insights
- Analytics
- User Interface