G2 Vendor Directory

IBM Business Automation Workflow (BAW) vs. Appian

A side-by-side comparison based on G2 review data.

MetricIBM Business Automation Workflow (BAW)

by IBM

Appian

by Appian

Overall rating4.44.5
Review count111522
Ease of use8.68.9
Ease of setup7.38.7
Quality of support8.18.7
Meets requirements8.78.7
NPS57.33333363.894967
Small Business18.9%17.4%
Mid-Market33.3%27.6%
Enterprise47.7%55.0%
Total page views3001,523
Total LLM citations1,7939,655

IBM Business Automation Workflow (BAW)

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work. In addition to process management, workflow uses advanced analytics, business rules, and collaboration to drive more successful, optimized business outcomes. You can choose a deployment option most convenient for your business based on your needs.

Pros

  • Ease of Use

Appian

Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations.

Pros

  • Ease of Use
  • Automation
  • Low Code
  • AI Technology
  • Artificial Intelligence
  • Speed