IBM Business Automation Workflow (BAW) vs. Appian
A side-by-side comparison based on G2 review data.
| Metric | IBM Business Automation Workflow (BAW) | Appian |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 111 | 522 |
| Ease of use | 8.6 | 8.9 |
| Ease of setup | 7.3 | 8.7 |
| Quality of support | 8.1 | 8.7 |
| Meets requirements | 8.7 | 8.7 |
| NPS | 57.333333 | 63.894967 |
| Small Business | 18.9% | 17.4% |
| Mid-Market | 33.3% | 27.6% |
| Enterprise | 47.7% | 55.0% |
| Total page views | 300 | 1,523 |
| Total LLM citations | 1,793 | 9,655 |
IBM Business Automation Workflow (BAW)
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work. In addition to process management, workflow uses advanced analytics, business rules, and collaboration to drive more successful, optimized business outcomes. You can choose a deployment option most convenient for your business based on your needs.
- Ease of Use
Appian
Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations.
- Ease of Use
- Automation
- Low Code
- AI Technology
- Artificial Intelligence
- Speed