HYPE Boards (formerly Viima) vs. UseResponse
A side-by-side comparison based on G2 review data.
| Metric | HYPE Boards (formerly Viima) | UseResponse |
|---|---|---|
| Overall rating | 4.8 | 4.5 |
| Review count | 17 | 22 |
| Ease of use | 9.2 | 9.1 |
| Ease of setup | 10.0 | 8.8 |
| Quality of support | 9.2 | 9.4 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 100 | 77.272727 |
| Small Business | 11.8% | 40.9% |
| Mid-Market | 41.2% | 40.9% |
| Enterprise | 47.1% | 18.2% |
| Total page views | 26 | 25 |
| Total LLM citations | 74 | 32 |
HYPE Boards (formerly Viima)
HYPE Boards is an agile innovation tool designed to decentralize and accelerate innovation across your organization. Built for agility and intuitive use, HYPE Boards empowers teams to innovate at the speed of change. Our platform streamlines idea collection, automates workflows, and supports the validation of hypotheses, all within one user-friendly interface.
UseResponse
UseResponse is a powerful Customer Support & Feedback Suite that combines the functionality of Omni-channel Support Ticketing Center, Feedback Community Forum, Live Chat , and Knowledge Base. UseResponse helps companies to improve customer support by introducing better customer self-service with the help of smart automation, chatbots, public communities, and embeddable knowledge base functionality. The system is highly customizable and can be used as SaaS & Self-Hosted solution with 100 % open code.